man in wheelchair with family
VISITFLANDERS uses two designation labels to indicate accessible holiday accommodation, tourist offices and visitors centres.

the A+ label

The A+ label 

Buildings with the A+ label are comfortably and independently accessible for visitors with a disability.

the A label

The A label

Buildings with the A label are considered to have basic accessibility for visitors with a disability. Occasionally, extra effort or a helper may be needed. Tip: definitely find out why a building didn't score an A+.

Background-information about the label

The Flemish label for accessible tourism makes an important first impression, but it doesn't tell you the whole story. If you would like to find out more about the accessibility of a building or property, you can request this information from us.

The label is not obligation-free; it is only awarded after a thorough and objective inspection.
VISITFLANDERS sends an accessibility advisor from the Accessible Flanders-organization to screen the building. This inspection occurs in accordance with the ‘Accessible Flanders’-method.
A special label commission decides which label to award a building or which bottlenecks have to be tackled first. This commission consists of independent representatives from the disability movement and the tourism sector.

Which aspects of a building or site are taken into account for the label?

Hotels, holiday homes, guest rooms, holiday centres and youth centres/hostels:

  • Access path from the public road 
  • Entrance and reception 
  • Dining room 
  • Communal toilet 
  • Bedroom 
  • Accompanying bathroom 
  • Multifunctional room (only for group stays) 
  • Access routes connecting everything 

Campgrounds:

  • Car park with access path 
  • Entrance 
  • Reception 
  • Bathrooms 
  • Access routes connecting everything

Tourist information offices and visitor centres:

  • Access path 
  • Entrance 
  • Reception area 
  • Front desk furniture 
  • Information carriers and devices 
  • Toilets (only for visitor centres since a visitor usually only spends a short amount of time in an information office) 
  • Access routes connecting everything
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