Accessibility Statement
VISITFLANDERS aims to make its websites and applications accessible, in accordance with the administrative decree of 7 December 2018 that transposed European Directive 2016/2102.
This Accessibility Statement was created on 1 December 2025, applies to www.visitflanders.com and is based on a simplified audit by Inter, the Flemish accessibility expertise centre.
An external accessibility audit was conducted in 2025. This audit was an in-depth accessibility screening conducted by an accessibility expert (FPS BOSA).
This Statement and the compliance status below were last revised on 15 December 2025.
Compliance status
This website partially meets the Web Content Accessibility Guidelines version 2.1 level AA because the criteria below are not met.
Non-accessible content
Technical issues
- On some pages, screen readers may experience difficulty reading lists aloud (WCAG 1.3.1).
- Some links have too little contrast to separate them sufficiently from the background (WCAG 1.4.1).
- Some texts, some non-text elements and some images score below the minimum contrast ratio (WCAG 1.4.3).
- Empty hyperlinks were found (WCAG 2.4.4; 1.4.2).
- The name of some buttons, links or other interface components is not always the same as the text depicted for that component (WCAG 2.5.3).
- Not all parts of the user interface (such as form elements and links) have a correct name, role or value, as a result of which assistive technologies may experience difficulty navigating (WCAG 4.1.2)
Editorial issues
- Some complex images do not have a correct alternative description or text alternative (WCAG 1.1.1).
- Foreign-language content is not always correctly indicated in the code (WCAG 3.1.1).
Improvement plan
The technical issues identified were passed on to the website provider. They will be further examined and adjusted in a subsequent update.
Feedback and contact information
Are you experiencing problems and would you like help finding information or performing an action? Do you have comments or are you experiencing accessibility problems? Have these not yet been listed as items for improvement? If so, let us know.
Send an e-mail to websiteadjustments@visitflanders.com. We will provide you with an answer within a reasonable time.
Complaints
Do you have a complaint? Then contact VISITFLANDERS. This can be done by phone, letter or email. If you are not satisfied with the response to your complaint, you can contact the Flemish Ombuds Office.
Read more about the complaints procedure.
Would you prefer to read these pages in your own language? Please use your browser’s translation feature or a free online translation tool.
This Statement was made on 20 November 2025.
The Statement was last revised on 20 November 2025.