Where can I find information about accessibility in Flanders?

©Stad Gent

Interested in finding out more about the accessibility of the city, region, or place you’re going to visit? In Flanders, there are plenty of places where you can visit a tourist information office or visitor centre that has an A or A+ accessibility label itself. You can get information and advice there to help you prepare for your trip.

Tourist information centres as a starting point

Do you want to prepare your visit to a Flemish city or region even better? On the websites below, there is plenty of inspiring and practical information on accessibility in our cities and regions.

Even so, it might be worth popping into a tourist information centre while you’re there. Many information centres in Flanders have an A or A+ accessibility label, meaning that the centre itself is easily accessible to visitors with disabilities. You can get personalised advice and tips on places of interest, activities, routes, and events.

Black pictogram with downward arrow in an open circle and text "A+" on yellow background.

A+ label: these locations meet strict accessibility standards and are comfortable and suitable for independent use.

Black clock icon with a down arrow and the letter A on a yellow background.

A label: these locations have limited accessible facilities, but are suitable for most people with disabilities. Sometimes, a little extra effort or help is needed.

Visitor centres: information and experiences

A number of visitor centres in Flanders also have an accessibility label. Not only do they provide information, they are themselves part of the experience. Through exhibitions, films, or interactive experiences, you can discover the story behind a place, a region, or a theme. You can find visitor centres at nature reserves, heritage sites, and other tourist attractions.

Both information offices and visitor centres are a good starting point for exploring the surrounding area. If you have any specific accessibility requirements, please feel free to enquire about the options in the area. Staff can tell you what there is to see and do, and help tailor your visit to your needs. This will help you prepare for your trip better, and make choices that suit you.

Bezoekerscentrum Sint-Baafskathedraal_© Piet De Kersgieter

Person walks behind someone in a wheelchair down a corridor with a balustrade, heading to a doorway.

Accessibility information on the provider’s website

Have you already got a museum, attraction, place to stay, or somewhere else in mind? Then be sure to check the provider’s website as well, as you can often find specific up-to-date information on accessibility there. Unable to find all the information you’re looking for? Then please get in touch in advance. You can ask specific questions and have a better idea of what to expect when you get there.

Frequently Asked Questions

Specialists from Inter, the Flemish Centre of Expertise on Accessibility, assess the centre. Among other things, they look at the accessibility and access to the building, the entrance and reception area, circulation areas and corridors, service desks, information points, exhibition spaces, toilet facilities, and other amenities. Each component is given a score. On the basis of this, a committee comprised of accessibility specialists, representatives from the sector, and organisations representing people with disabilities decide which label to award.

In Flanders, there are many information offices and visitor centres with an A or A+ label, spread across towns, regions, and nature reserves. Would you like to know if an information centre is accessible? You can find more information in the Accessibility Finder. Please feel free to contact the information centre you wish to visit in advance, to check whether it meets your needs.